Calls are billed on a per minute basis. Call duration is calculated on a per second basis.
Standard Call Plan - Top Pick! But upgrading to our 'Intermediate' plan will give you twice the monthly minutes and you'll also unlock the ability to add personalised on-hold recording to your line.
Entry Call Plan - GREAT VALUE! but why not choose our 'Standard' call plan for just £51 extra a month and get 100 inclusive minutes a month and unlock another 4 FREE services.
Your service will be setup completely free of charge.
Providing an exceptional service is our top priority. If any of the information in a message in incorrect then you won’t be charged for the call.
You have access to as many telephone numbers as you’d like, included free with your service.
Have your receptionist transfer certain calls through to specific team members or departments.
If you don’t want your calls answered 24/7 then calls out of hours can go to a personalised voicemail and are then emailed to you.
Unable to return a customer's call until later… your receptionist will gladly phone them to let them know.
Choose the hours you would like your calls answered. Standard message taking is available 24/7 365 days a year at no extra cost.
Our virtual office address service is included free with any Standard or above call plan.
Intelligent call recognition software that enables us to identify key callers and follow specific instructions directly relating to them.
Receive an end of day email summary detailing all of the calls taken for you that day.
Award winning live chat software for your website combined with our expert staff on-hand to chat with customers whilst they’re live on your website.
Customer helpdesk, support ticket logging, order taking & payment processing at no extra cost.
Use professionally written, voiced and produced audio to effectively promote your business to your callers whilst being transferred or on hold.
Up to 10% of your call plan can be carried over to the following month.
Intermediate Call Plan - Fantastic plan! – you've unlocked almost all of our additional features and at this level you'll be assigned a small dedicated team of receptionists to answer all of your calls.
Advanced Call Plan - As good as it gets – you've unlocked all of our additional features and will be assigned a dedicated team comprised of our most experienced top-tier receptionists to answer all of your calls.