Customer referral scheme

Recommend a company.
Get rewarded.

Know a company that could benefit from better customer enquiry handling?
Introduce them to CSnotepad and we’ll reward you with up to £15 account credit instantly, plus a £75 voucher if they become a customer.

£5 1 referral
£10 2 referrals
£15 3 referrals

What happens next?

Complete the form and we’ll contact the company you’ve referred to explain how CSnotepad could help.

It’s as easy as 1, 2, 3

1
You introduce them

Give us a few basic details about the company you would like to recommend.

2
We contact them

We’ll explain our services and, where appropriate, offer them a free trial.

3
You get rewarded

Receive up to £15 account credit, plus a £75 voucher if they become a customer.

Good to know

  • You only need to make the introduction.
  • We’ll explain what we do and answer any questions they have.
  • Where appropriate, we can arrange a free trial.
  • There is no obligation for them to continue.

Why customers recommend CSnotepad

Our customers know what it is like to have enquiries handled promptly and consistently when their own team is busy.

We’ll take the time to understand how the company works and recommend the services most likely to help.

Referral scheme details

Everything you need to know

Most customers simply complete the form and leave the rest to us.
Here are the details for anyone who would like to know a little more.

Who should I refer?

Think of a company that could benefit from extra help managing customer enquiries.

Calls or messages are being answered late.
Enquiries arrive across several different channels.
Their team is too busy to respond consistently.
They want to improve customer service without employing another member of staff.

What happens after?

We’ll review the details and take things from there.

1
We check the referral We’ll make sure we have the information needed to contact them.
2
We explain how we can help We’ll discuss their enquiry-handling needs and answer their questions.
3
We may arrange a free trial Where appropriate, they can try the service before deciding whether to continue.

How are rewards applied?

Valid referrals made during the same month determine the credit added to your next invoice.

£5 One valid referral
£10 Two valid referrals
£15 Three valid referrals