I've been using CS Notepad for a number of years and they are always great. Consistent service, nicely spoken people
answering the phone who are always very friendly. Information taken is always correct, and I've also recommended them to quite a few of my fellow business owners, who need to have call answering. Fair price and they take all of the hard work out of answering calls. Highly recommend.
Very helpful, organised and professional. Personally, I would highly recommend CSnotepad
I've only been using CSNotepad for about 5 months, but I can see the relationship lasting a long time. They are totally professional and as a system, it just works. My clients are happy to be speaking to a person and not a machine, the emails are clear, concise and I actually
use them on my database to document timelines for each client. Emergency calls are patched through to my mobile for continuity of service and I've recommended them to everyone who has spoken to me about problems with calls. Highly recommended.
I've used CSnotepad for a few years now and they've been great. Very reliable service, lovely team. I'm a very happy
My company has used CSNotepad for over 5 years. They provide customer service that goes beyond just answering
phone calls. CSnotepad have integrated with bespoke systems to become an integral part of our operations from initial order placement to aftercare support.
I would not hesitate to recommend them to any e-commerce business looking to improve overall satisfaction for their customers.
I've used a couple of call answering services in the past but I would never move away from CSnotepad now, they are by far
the best on the market. The girls who answer the phone are very professional and for the service I receive the cost is so worth it.
Why more companies don't use this service is beyond me!
I needed a company I could trust to handle my business needs and after doing a lot of research, I found and decided to try CSNotepad. The person I initially spoke to was very helpful; we discussed everything I needed and wanted for my business and came up with a very
competitive package that I was (and still am) happy with.
Having now built up a good relationship with them (18+ months), my trust and confidence in their service has only increased. It was clearly not a honeymoon period as some companies seem to do – CSNotepad have been consistent in providing a great service throughout. Personally I would and have,
recommended them to others based on my experiences. I’m also sure that as my company continues and expands, that my increasing and more demanding needs will be easily met by them.
Delivered on exactly what they said they would, flexible subscription options & found the manager there a pleasant guy to
deal with. Perfect for small to mid companies who are growing, or need that in house presence when away from the office. I even had a couple of compliments from my customers saying how impressed they were with the service & how we should run a call centre!