Privacy policy for CSnotepad

Where is your data stored

We store your data on our secure servers and approved third party supplier servers.

Keeping your data secure

Sending information over the internet is generally not completely secure, and we can't guarantee the security of your data while it's in transit.

Any data you send is at your own risk.

We have procedures and security features in place to keep your data secure once we receive it.

Disclosing your information

We may pass on your personal information if we have a legal obligation to do so.

We won't share your information with any other organisations for marketing, market research or commercial purposes, and we don't pass on your details to other websites.

Your rights

You can find out what information we hold about you by asking us.

If you've signed up for email alerts, you can unsubscribe or change your settings at any time by selecting the 'unsubscribe' link that appears in every email.



We collect certain information or data about you when you use csnotepad.co.uk.

We collect:

  • questions, queries or feedback you leave, including your email address if you contact csnotepad.co.uk and your telephone number if you call CSnotepad
  • how you use our emails – for example whether you open them and which links you click on
  • your Internet Protocol (IP) address
  • information on how you use the site, using cookies (see below) and page tagging techniques

This data can be viewed by authorised people in CSnotepad and approved third party suppliers to:

  • improve the site by monitoring how you use it
  • gather feedback to improve our services
  • send email information to users who request it
  • respond to any feedback you send us, if you’ve contacted us

Cookies

csnotepad.co.uk puts small files (known as 'cookies') onto your computer to collect information about how you browse the site.

Cookies are used to:

  • measure how you use the website so it can be updated and improved based on your needs
  • to re-advertise our services to you

Find out more about how to manage cookies.

How cookies are used on csnotepad.co.uk

Measuring website usage (Google Analytics)

We use Google Analytics software to collect information about how you use csnotepad.co.uk. We do this to help make sure the site is meeting the needs of its users and to help us make improvements.

Google Analytics stores information about:

  • the pages you visit on csnotepad.co.uk
  • how long you spend on each csnotepad.co.uk page
  • how you got to the site
  • what you click on while you’re visiting the site

We don't collect or store your personal information (for example your name or address) so this information can't be used to identify who you are.

We don't allow Google to use or share our analytics data.

Google Analytics sets the following cookies:
Universal Analytics
Name Purpose Expires
_ga This helps us count how many people visit csnotepad.co.uk by tracking if you've visited before 2 years
_gid This helps us count how many people visit csnotepad.co.uk by tracking if you've visited before 24 hours
_gat Used to manage the rate at which page view requests are made 10 minutes
 
Google Analytics
Name Purpose Expires
_utma Like _ga, this lets us know if you've visited before, so we can count how many of our visitors are new to csnotepad.co.uk or to a certain page 2 years
_utmb This works with _utmc to calculate the average length of time you spend on csnotepad.co.uk 30 minutes
_utmc This works with _utmb to calculate when you close your browser When you close your browser
_utmz This tells us how you reached csnotepad.co.uk (for example from another website or a search engine) 6 months
 
csnotepad.co.uk events
Name Purpose Expires
analytics_next_page_call This lets us know the next page you visit on csnotepad.co.uk, so we can make journeys better When you close your browser
Csnotepad.co.uk_contact_referrer This lets us know the last page you visited before using the contact csnotepad.co.uk form 1 day
You can opt out of Google Analytics cookies.

YouTube videos

We use YouTube to provide videos on some pages of the site. YouTube sets cookies when you visit one of these pages:

https://www.youtube.com/watch?v=-zUASCey0VE

https://www.youtube.com/watch?v=OBcLA5YKJeY

https://www.youtube.com/watch?v=qf71vx3PsVU

https://www.youtube.com/watch?v=SrSo9fXcS-E

Call 01273 741400 or email info@csnotepad.co.uk
Opening Hours *Telephone answering is available for customers 24/7
  • Monday 8:30am - 6:00pm
  • Tuesday 8:30am - 6:00pm
  • Wednesday 8:30am - 6:00pm
  • Thursday 8:30am - 6:00pm
  • Friday 8:30am - 6:00pm
  • Saturday 9:00am - 3:00pm
  • CSnotepad
  • Gemini House
  • 136-140 Old Shoreham Road
  • Brighton
  • East Sussex
  • BN3 7BD