Message Direct Alternative

Why Switch to CSnotepad?

Experience better customer care, flexible plans, and seamless support by switching your service to CSnotepad

Switch and Save Guarantee...

Switching to CSnotepad gives you all the benefits of a reliable call answering service with extra value. With our “Switch and Save Guarantee,” you’ll never pay more than you do with your current provider, and in many cases, you could save money while enjoying a more tailored, responsive service.

Established in 2007, we provide 24/7 coverage and a friendly UK-based team that acts as an extension of your business. We guarantee:

No long-term contracts – stay because you love our service.
Transparent pricing with no hidden fees.
Hassle-free setup and ongoing support.

Discover why hundreds of UK businesses trust CSnotepad for their call answering needs.

Make the switch today. Contact us for more details!

Make the Move to CSnotepad and See the Difference

Switching to CSnotepad means choosing a partner dedicated to making your business communication seamless, efficient, and stress-free. We understand the importance of reliable customer service, and that’s why our call answering solutions are designed to keep your customers happy, informed, and engaged.

Whether you’re a small business looking for dependable support or an established company needing overflow call handling, CSnotepad has a tailored solution for you. Our services are built around your needs – so your customers never have to deal with long waits, missed calls, or generic responses.

Here are some key benefits you’ll enjoy by making the switch:

Personalised Call Handling: Every call is answered professionally, with a focus on representing your brand exactly how you want.

24/7 Availability: Never miss a call, day or night. Our team is always ready to support your customers, ensuring that you capture every opportunity.

Friendly UK-Based Team: Enjoy the support of a team that truly understands your customers, delivering warm and genuine service from within the UK.

Cost-Effective Pricing: With our “Switch and Save Guarantee,” our prices are competitive, and you might even pay less while enjoying better service.

Quick and Easy Setup: Our onboarding process is straightforward and painless, allowing you to start benefiting from improved service right away.

When it comes to call answering, quality and reliability matter. At CSnotepad, we make sure that every customer interaction counts, helping you build trust, loyalty, and ultimately, success.

Contact us today to get started and see how easy it is to switch to CSnotepad.

Dedicated Account Manager

Experience personalised service with your own dedicated account manager – your single point of contact who is committed to supporting you every step of the way.

Your account manager will guide you from onboarding to ongoing support, ensuring your needs are met with tailored solutions.

Enjoy peace of mind with a trusted partner dedicated to your success.

Rowena Cross

Select The Call Plan That Works For You

We provide a fantastic service at a great price, always putting our customers’ first.

What Our Customers Say

Carole Fookes

★★★★★ 5/5

I have had an account with this firm for 12 years and cannot praise them enough. They always respond positively and nothing is too much trouble. Customers really believe they are speaking to a member of our team. Regretfully we are now closing our business (retiring) and so our association will end, but I am so glad that we decided to go ahead with them.

Gayna Ballard

★★★★★ 5/5

Provide us with an answering service that enables us to be always accessible to the public in spite of being a volunteer organisation run part-time. Prompt response when scripts need tweaking and if we need to query a message that’s been taken. Occasional blips with straying from the script or inaccuracy of message taking but always swiftly resolved.

Tyler Jordan

★★★★★ 5/5

I’ve been with CS for years and never had a bad experience. Their customer service is perfect for my needs and I’m not sure I could have the business I do today without them. During these recent months, they have clearly adapted quickly to the changing needs and maintained the good level of service they’ve always provided. In a world of so much uncertainty, it’s been great to have that constant to rely on. I do and have recommended CS to others as they’ve earned my trust and proven themselves to be a reliable company; I hope to grow my business further and I know CS will be able to support me doing that.

Kim Hayes

★★★★★ 5/5

I have been using CSnotepad for a while now and my only concern is why I didn’t use them earlier. Having just had two weeks away on holiday they handled all the calls and emailed plus at my request sent text messages to my mobile so I always knew what was going. If you run a small business, you should give them a try.

Charlie Burnard

★★★★★ 5/5

We have been using CSnotepad for the past 2 years. They are absolutely amazing, extremely polite and always give a professional service. They have helped us while on holidays and unable to take calls and dealing with new customers. Particularly Ben Cassan and Warren Frances have always gone above and beyond with any questions we have had and any issues we needed amending such as changes to personal numbers and our stuff. The money we have managed to saved by not having to pay someone to man our office for incoming calls has been a god send. We can not recommended them enough!!

Sharon Beds

★★★★★ 5/5

Fantastic at taking calls and representing my business. Have been using for 3 years and I couldn’t do without their professionalism. They have also been understanding during the pandemic and adjusted pricing to match the tough times we have been going through. Nice people.

Rob Hall

★★★★★ 5/5

We have been using CSnotepad for a number of years and have always found them professional, responsive and flexible. Their call plans are good value and using them has freed up time to allow us to concentrate on helping callers.

Thomas

★★★★★ 5/5

I’ve really found CS to be a vital service to us, particularly in the early days of our business. Their staff are super professional, messages are accurate and I’ve found their pricing reasonable, but haven’t felt the need to look for alternatives.

John Squires

★★★★★ 5/5

We have been using CSnotepad for over ten years and they’ve never failed to satisfy. Property Europe Online Ltd are pleased to offer their recommendation to other business users, seeking a competitive & comprehensive selection professional services, they’re an invaluable asset to enhance ones profile.

Ian Mitchell

★★★★★ 5/5

They truly offer a professional service. The staff is super friendly and highly trained. I never had one problem with their service. Just all around a great company. The prices are also great. We shopped around and in terms of value and service nobody comes close. No hesitation recommending them. Thanks again.

Anwar

★★★★★ 5/5

I have been using CSnotepad for over 4 years and can’t recommend them enough. There customer service is great, have proven to be super flexible to adapt to changes with my requirements and super friendly. Before using CSnotepad I had experience of their larger competitors but due to their size I always felt like I was dealign with a call centre and therefore so would my clients as they couldn’t give the the same local personal touch these guys can give. 10/10 and thoroughly recommend to others.

Stuart Gibson

★★★★★ 5/5

My company has used CSnotepad for over 5 years. They provide customer service that goes beyond just answering phone calls. CSnotepad have integrated with bespoke systems to become an integral part of our operations from initial order placement to aftercare support. I would not hesitate to recommend them to any e-commerce business looking to improve overall satisfaction for their customers.

Why Switch to CSnotepad?

Switch and Save Guarantee...

Make the Move to CSnotepad and See the Difference

Dedicated Account Manager

Rowena Cross

Select The Call Plan That Works For You

What Our Customers Say

Opening Hours
(Telephone answering 24/7)

Get In Touch

Quicklinks

Ready to Make the Switch?

Fill in your details below, and our friendly team will be in touch to discuss your needs.

Find out if CSnotepad is right for your business...

Fill in your details and one of our friendly team will get in touch to see how we can help.

Why Switch to CSnotepad?

Switch and Save Guarantee...

Make the Move to CSnotepad and See the Difference

Dedicated Account Manager

Rowena Cross

Select The Call Plan That Works For You

What Our Customers Say

Opening Hours(Telephone answering 24/7)

Get In Touch

Quicklinks

Ready to Make the Switch?

Fill in your details below, and our friendly team will be in touch to discuss your needs.

Find out if CSnotepad is right for your business...

Fill in your details and one of our friendly team will get in touch to see how we can help.

Opening Hours
(Telephone answering 24/7)