Click Guardian Tracking

Live Web Chat...

Generate more leads and close sales faster with Live Web Chat.

Having live chat on your website is the single most efficient tool available to capture the details of people you weren't even aware were interested in your products or services.

With market leading software, intelligent chat responses and the ability to pro-actively engage with visitors on your website, live chat will instantly increase the number of enquiries you receive.

     Fixed monthly cost – only £12 a month
     Unlimited Chats 24/7
     Secure new customers you didn't know existed
     Proactively chat with buyers on your website
     Capture enquiries even when you're unavailable.

Whether you receive lots of enquiries via your website or just a handful, our live chat software will give you everything you need to engage with and win more customers than ever before.

Engage with customers at key moments… Live Chat enables you to pro-actively engage with all types of visitors, whether it's someone who is about to leave your website, someone who is interested in certain products or services or someone who is about to make a purchase.

     Unlimited Chats – Live Web Chat gives you unlimited chats.
     Branded to your Website – Fully customise your chat window and text
     Fast – Live Web Chat will not impact your website's performance or load time.
     SSL Secured – With advanced 128 bit SSL encryption, your chats are always secure.

Simple, easy to use software

You won't have to spend precious time learning how
to use live chat. Our software is simple, clutter-free
and easy to pick up

Upgrade to our overflow service...

For just an additional £2.50 per month you can add our overflow service to your software only package, meaning that whenever you're unavailable, offline or already on a chat we'll be there to pick it up on your behalf and assist your customer however you'd like.

Chats answered on your behalf are charged on a PAYG basis at just 50p per minute and billed monthly in arrears.

Talk to an account manager today about how Live Web Chat can help grow your business:
Call 01273 741400.



Review Stars Testimonial HD Hawkes

I have been with CSnotepad for just over 5 years. They are the best at what they do and I have happily recommend them to other business owners.

Testimonial Annalese Ferrari

The customer service is excellent and the staff are extremely well trained with accurate answering and message recording skills. Definitely a helping hand for any small business.

Testimonial Jason Novis

I've been using CSnotepad for almost a year now and cannot recommend them highly enough. I needed someone I could trust to professionally deal with my clients whilst I was unavailable and the team at CSnotepad have been exceptional. Everyone I have dealt with from the telephony staff to the Directors have been first class. Fast, effective, professional and considerate.

Testimonial Maria Funnell

I receive calls through CSnotepad daily & find them to be a very professional answering service. The staff are always polite, friendly & efficient.

Testimonial Basildon Cats Protection

We find CSnotepad to be a useful service. As we are a volunteer organisation we are not always available to take calls. CSnotepad helps us to be more easily contactable than just using an ansaphone but also redirects calls that are outside the area covered by our Branch. Having details of the caller's query before we call them back saves us a lot of time and allows us to determine solutions before we make that call.

See more

Try Live Web Chat free

Experience our full service completely free for 30 days,
To us, free means exactly that; no hidden costs, no set-up fees, no admin charges
and absolutely no ongoing commitment.
You've got nothing to lose.

Question How does it work?
Answer Click here to see how it works

Question How much does the service cost?
Answer £12 a month for the software with unlimited users and unlimited chats or for an extra £2.50 a month you can upgrade to our overflow service where we can answer any chats you can't. All services are subject to VAT at 20%.

Question Do I need to install or maintain the software?
Answer No. There's a couple of lines of code you need to paste on to your website, that's it.

Question How can you be certain that the Live Chat Software will increase the number of enquiries we receive?
Answer We have the Live Chat Software on our website pages and can see that our own enquiries have increased by 63.2% as a result.

Question How much does the service cost?
Answer Our Chat Software is available for a fixed fee of £12 + vat a month, however if you would like us to answer chats when you can't then our Live Chat Service starts from just £15 + vat a month and includes the software for free.

Question Do you offer a free trial?
Answer Yes we offer a 30 day no-obligation free trial on both our Chat Software and our Live Chat Service.

Question How long does it take to set-up my service?
Answer We will aim to have your service live within 1 business day.

Question Am I tied in to a long contract?
Answer No. The notice period is just two months from the end of the month that notice is given.

Question Is the software complicated to use?
Answer No the software is incredibly user friendly and we expect you to be completely comfortable with it after just a few minutes use.

Question What if I have a question or need some help with the software?
Answer We're only ever a phone call or chat away and are always happy to help and support you when you need it.

Question Any other questions?
Answer Talk to one of our friendly team on 01273 741400 about how our Chat Software can benefit your business.

Call 01273 741400 or email
  • CSnotepad is a trading name of Call Solution Ltd
  • Registered in England and Wales: 06107188
  • VAT No: 907531922
Opening Hours *Telephone answering is available for customers 24/7
  • Monday 8:30am - 6:00pm
  • Tuesday 8:30am - 6:00pm
  • Wednesday 8:30am - 6:00pm
  • Thursday 8:30am - 6:00pm
  • Friday 8:30am - 6:00pm
  • Saturday 9:00am - 3:00pm
Gemini House offices
  • CSnotepad
  • Gemini House
  • 136-140 Old Shoreham Road
  • Brighton
  • East Sussex
  • BN3 7BD
  • Facebook LinkedIn Google+ YouTube
CSnotepad Virtual Receptionist CSnotepad Virtual Receptionist
Gemini House 140 Old Shoreham Rd, Brighton, Hove, BN3 7BD, GB |Tel: 01273 741400 |Email: .
4.9out of 5based on 64 user ratings.
CSnotepad Virtual Receptionist CSnotepad Virtual Receptionist
4.8out of 5based on 61 user ratings.