Live Web Chat...

Generate more leads and close sales faster with Live Web Chat.

Having live chat on your website is the single most efficient tool available to capture the details of people you weren't even aware were interested in your products or services.

With market leading software, intelligent chat responses and the ability to pro-actively engage with visitors on your website, live chat will instantly increase the number of enquiries you receive.

• Fixed monthly cost – only £12 a month
• Unlimited Chats 24/7
• Secure new customers you didn't know existed
• Proactively chat with buyers on your website
• Capture enquiries even when you're unavailable.

Whether you receive lots of enquiries via your website or just a handful, our live chat software will give you everything you need to engage with and win more customers than ever before.

Engage with customers at key moments… Live Chat enables you to pro-actively engage with all types of visitors, whether it's someone who is about to leave your website, someone who is interested in certain products or services or someone who is about to make a purchase.

• Unlimited Chats – Live Web Chat gives you unlimited chats.
• Branded to your Website – Fully customise your chat window and text
• Fast – Live Web Chat will not impact your website's performance or load time.
• SSL Secured – With advanced 128 bit SSL encryption, your chats are always secure.

Simple, easy to use software

You won't have to spend precious time learning how
to use live chat. Our software is simple, clutter-free
and easy to pick up.

Upgrade to our overflow service...

For just an additional £2.50 per month you can add our overflow service to your software only package, meaning that whenever you're unavailable, offline or already on a chat we'll be there to pick it up on your behalf and assist your customer however you'd like.

Chats answered on your behalf are charged on a PAYG basis at just 50p per minute and billed monthly in arrears.

Talk to an account manager today about how Live Web Chat can help grow your business:
Call 01273 741400.

GENERATE MORE LEADS

TRACK VISITORS

PROACTIVE LIVE CHAT

INCREASE SALES

Testimonials

I have been with CSnotepad for just over 5 years. They are the best at what they do and I have happily recommend them to other business owners.

The customer service is excellent and the staff are extremely well trained with accurate answering and message recording skills. Definitely a helping hand for any small business.

I've been using CSnotepad for almost a year now and cannot recommend them highly enough. I needed someone I could trust to professionally deal with my clients whilst I was unavailable and the team at CSnotepad have been exceptional. Everyone I have dealt with from the telephony staff to the Directors have been first class. Fast, effective, professional and considerate.

I receive calls through CSnotepad daily & find them to be a very professional answering service. The staff are always polite, friendly & efficient.

We find CSnotepad to be a useful service. As we are a volunteer organisation we are not always available to take calls. CSnotepad helps us to be more easily contactable than just using an ansaphone but also redirects calls that are outside the area covered by our Branch. Having details of the caller's query before we call them back saves us a lot of time and allows us to determine solutions before we make that call.

Try Live Web Chat free

Experience our full service completely free for 30 days,
To us, free means exactly that; no hidden costs, no set-up fees, no admin charges
and absolutely no ongoing commitment.
You've got nothing to lose.

How does it work?

Click here to see how it works

How much does the service cost?

£12 a month for the software with unlimited users and unlimited chats or for an extra £2.50 a month you can upgrade to our overflow service where we can answer any chats you can't. All services are subject to VAT at 20%.

Do I need to install or maintain the software?

No. There's a couple of lines of code you need to paste on to your website, that's it.

How can you be certain that the Live Chat Software will increase the number of enquiries we receive?

We have the Live Chat Software on our website pages and can see that our own enquiries have increased by 63.2% as a result.

How much does the service cost?

Our Chat Software is available for a fixed fee of £12 + vat a month, however if you would like us to answer chats when you can't then our Live Chat Service starts from just £15 + vat a month and includes the software for free.

Do you offer a free trial?

Yes we offer a 30 day no-obligation free trial on both our Chat Software and our Live Chat Service.

How long does it take to set-up my service?

We will aim to have your service live within 1 business day.

Am I tied in to a long contract?

No. The notice period is just two months from the end of the month that notice is given.

Is the software complicated to use?

No the software is incredibly user friendly and we expect you to be completely comfortable with it after just a few minutes use.

What if I have a question or need some help with the software?

We're only ever a phone call or chat away and are always happy to help and support you when you need it.

Any other questions?

Talk to one of our friendly team on 01273 741400 about how our Chat Software can benefit your business.

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