You won't have to spend precious time learning how
to use live chat. Our software is simple, clutter-free
and easy to pick up.
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I have been with CSnotepad for just over 5 years. They are the best at what they do and I have happily recommend them to other business owners.
The customer service is excellent and the staff are extremely well trained with accurate answering and message recording skills. Definitely a helping hand for any small business.
I've been using CSnotepad for almost a year now and cannot recommend them highly enough. I needed someone I could trust to professionally deal with my clients whilst I was unavailable and the team at CSnotepad have been exceptional. Everyone I have dealt with from the telephony staff to the Directors have been first class. Fast, effective, professional and considerate.
I receive calls through CSnotepad daily & find them to be a very professional answering service. The staff are always polite, friendly & efficient.
We find CSnotepad to be a useful service. As we are a volunteer organisation we are not always available to take calls. CSnotepad helps us to be more easily contactable than just using an ansaphone but also redirects calls that are outside the area covered by our Branch. Having details of the caller's query before we call them back saves us a lot of time and allows us to determine solutions before we make that call.