Everything Answered is Now Part of CSnotepad...

Everything Answered Telephone Answering in Newmarket, which was owned by Tracey Hayes, is now part of  CSnotepad Telephone Answering, Live Chat and Virtual Office Address Service.

Choose The Service That's Right For Your Business

Telephone Answering

Includes

Having a reliable Telephone Answering service supporting your business enables you to concentrate on growing your business without the worry and expense of taking on additional staff.

Live Web Chat

Includes

Live Web Chat is a faster, friendlier and more profitable way to engage with your customers online by combining amazing software with the support and knowledge of real people to ensure that no chat goes unanswered.

Virtual Office Address

Includes

A Virtual Office Address is a fantastic and cost effective alternative to hiring a physical office by providing your business with the image you would want, for only a fraction of the cost.

Whatever Your Business
We’ve Got You Covered

Every service is designed around you and tailored to fit your needs in the best way
possible, with your personal team of virtual receptionists able to deliver far more
than a basic message taking service for your business.

So whether you are a small business looking for support during busy periods or a large company requiring extra help, we’ll make sure you get the support you need when you need it.

A Team Of Receptionists At A Fraction Of The Cost

We believe that every business should be able to experience the value and benefits that an answering service can bring, which is why we don’t burden our customers with setup fees, long contracts or expensive monthly subscriptions.​

Cost effective – outsourcing your calls can save up to 95% of the cost of employment.

Reliable cover – call surges, disaster recovery and emergency cover can all be managed at no additional cost.

Stress free support – no holiday, sickness, staff shortages or other employment concerns.

Established In 2007
Based In The UK
Trusted By 100’s Of UK Businesses
Experienced Team
Local Full Time Office Based Staff

What Our Customers Say

Charlie Burnard

5/5
We have been using CSnotepad for the past 2 years. They are absolutely amazing, extremely polite and always give a professional service. They have helped us while on holidays and unable to take calls and dealing with new customers. Particularly Ben Cassan and Warren Frances have always gone above and beyond with any questions we have had and any issues we needed amending such as changes to personal numbers and our stuff. The money we have managed to saved by not having to pay someone to man our office for incoming calls has been a god send. We can not recommended them enough!!

Stephen Shannon

5/5
Excellent company and service. I can get on with my work and go on holiday in the knowledge that my customers are going to be talked to.

Matthew Francis

5/5
We’ve used CSnotepad for years to handle our incoming calls. They’re very flexible with the service, calls are answered promptly and professionally, and we find it extremely useful.

Gayna Ballard

5/5
Provide us with an answering service that enables us to be always accessible to the public in spite of being a volunteer organisation run part-time. Prompt response when scripts need tweaking and if we need to query a message that’s been taken. Occasional blips with straying from the script or inaccuracy of message taking but always swiftly resolved.

Jason Novis

5/5
I’ve been using CSnotepad for almost a year now and cannot recommend them highly enough. I needed someone I could trust to professionally deal with my clients whilst I was unavailable and the team at CSnotepad have been exceptional. Everyone I have dealt with from the telephony staff to the Directors have been first class. Fast, effective, professional and considerate.

John

5/5
We have been using CSnotepad for several years and they have helped us to run our business whilst on holiday or during busy periods. They answer calls, take orders and any after-service queries. One or two blips over the years but highly recommended.

Adam Francis

5/5
I’ve used a couple of call answering services in the past but I would never move away from CSnotepad now, they are by far the best on the market. The girls who answer the phone are very professional and for the service I receive the cost is so worth it. Why more companies don’t use this service is beyond me!

Ian Mitchell

5/5
They truly offer a professional service. The staff is super friendly and highly trained. I never had one problem with their service. Just all around a great company. The prices are also great. We shopped around and in terms of value and service nobody comes close. No hesitation recommending them. Thanks again.

Matthew Woodall

5/5
We have been using the services of CSnotepad now for a number of years. They are such a flexible company that provides a great time saving and cost effective service for our business.

John Squires

5/5
We have been using CSnotepad for over ten years and they’ve never failed to satisfy. Property Europe Online Ltd are pleased to offer their recommendation to other business users, seeking a competitive & comprehensive selection professional services, they’re an invaluable asset to enhance ones profile.

John Berry

5/5
I have worked with CSnotepad for many years and have always found them to be attentive, competent and versatile with their call answering. What I get from them is a bespoke script, which many companies I contacted initially could not do. I can change it when I want so my callers are always updated accurately. An Invaluable service.

Sharon Beds

5/5
Fantastic at taking calls and representing my business. Have been using for 3 years and I couldn’t do without their professionalism. They have also been understanding during the pandemic and adjusted pricing to match the tough times we have been going through. Nice people.

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