Everything Answered is Now Part of CSnotepad...

Everything Answered Telephone Answering in Newmarket, which was owned by Tracey Hayes, is now part of  CSnotepad Telephone Answering, Live Chat and Virtual Office Address Service.

Choose The Service That's Right For Your Business

Telephone Answering

Includes

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Having a reliable Telephone Answering service supporting your business enables you to concentrate on growing your business without the worry and expense of taking on additional staff.

Live Web Chat

Includes

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Live Web Chat is a faster, friendlier and more profitable way to engage with your customers online by combining amazing software with the support and knowledge of real people to ensure that no chat goes unanswered.

Virtual Office Address

Includes

A Virtual Office Address is a fantastic and cost effective alternative to hiring a physical office by providing your business with the image you would want, for only a fraction of the cost.

Whatever Your Business
We’ve Got You Covered

Every service is designed around you and tailored to fit your needs in the best way
possible, with your personal team of virtual receptionists able to deliver far more
than a basic message taking service for your business.

So whether you are a small business looking for support during busy periods or a large company requiring extra help, we’ll make sure you get the support you need when you need it.

A Team Of Receptionists At A Fraction Of The Cost

We believe that every business should be able to experience the value and benefits that an answering service can bring, which is why we don’t burden our customers with setup fees, long contracts or expensive monthly subscriptions.​

Cost effective – outsourcing your calls can save up to 95% of the cost of employment.

Reliable cover – call surges, disaster recovery and emergency cover can all be managed at no additional cost.

Stress free support – no holiday, sickness, staff shortages or other employment concerns.

home
Established In 2007
location
Based In The UK
business
Trusted By 100’s Of UK Businesses
team
Experienced Team
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Local Full Time Office Based Staff

What Our Customers Say

Google Review

Damien Burke

Rated 5 out of 5
I have used this service for about 2 years now and highly recommend it. I don’t often have to contact them direct as their notification service is really good but every time I have I have been impressed. I run my own business and cannot afford to spend most of my time answering the phone when dealing directly with clients. This service really helped me keep existing clients happy, manage calls from potential new clients and maintain productivity.
Yell Review

John

Rated 5 out of 5
We have been using CSnotepad for several years and they have helped us to run our business whilst on holiday or during busy periods. They answer calls, take orders and any after-service queries. One or two blips over the years but highly recommended.
Google Review

Lisa Reynolds

Rated 5 out of 5
I’ve been using CSnotepad for a number of years and they are always great. Consistent service, nicely spoken people answering the phone who are always very friendly. Information taken is always correct, and I’ve also recommended them to quite a few of my fellow business owners, who need to have call answering. Fair price and they take all of the hard work out of answering calls. Highly recommend.
Yell Review

John Berry

Rated 5 out of 5
I have worked with CSnotepad for many years and have always found them to be attentive, competent and versatile with their call answering. What I get from them is a bespoke script, which many companies I contacted initially could not do. I can change it when I want so my callers are always updated accurately. An Invaluable service.
Google Review

Matthew Woodall

Rated 5 out of 5
We have been using the services of CSnotepad now for a number of years. They are such a flexible company that provides a great time saving and cost effective service for our business.
Yell Review

Thomas

Rated 5 out of 5
I’ve really found CS to be a vital service to us, particularly in the early days of our business. Their staff are super professional, messages are accurate and I’ve found their pricing reasonable, but haven’t felt the need to look for alternatives.
Yell Review

John Squires

Rated 5 out of 5
We have been using CSnotepad for over ten years and they’ve never failed to satisfy. Property Europe Online Ltd are pleased to offer their recommendation to other business users, seeking a competitive & comprehensive selection professional services, they’re an invaluable asset to enhance ones profile.
Yell Review

Anwar

Rated 5 out of 5
I have been using CSnotepad for over 4 years and can’t recommend them enough. There customer service is great, have proven to be super flexible to adapt to changes with my requirements and super friendly. Before using CSnotepad I had experience of their larger competitors but due to their size I always felt like I was dealign with a call centre and therefore so would my clients as they couldn’t give the the same local personal touch these guys can give. 10/10 and thoroughly recommend to others.
Yell Review

Gayna Ballard

Rated 5 out of 5
Provide us with an answering service that enables us to be always accessible to the public in spite of being a volunteer organisation run part-time. Prompt response when scripts need tweaking and if we need to query a message that’s been taken. Occasional blips with straying from the script or inaccuracy of message taking but always swiftly resolved.
Yell Review

Stephen Shannon

Rated 5 out of 5
Excellent company and service. I can get on with my work and go on holiday in the knowledge that my customers are going to be talked to.
Yell Review

Sharon Beds

Rated 5 out of 5
Fantastic at taking calls and representing my business. Have been using for 3 years and I couldn’t do without their professionalism. They have also been understanding during the pandemic and adjusted pricing to match the tough times we have been going through. Nice people.
Yell Review

Elvire

Rated 5 out of 5
CS is a real business partner. The quality of service is excellent. They were very helpful during the Covid-19 lock down.

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