Opportunity calls, we answer....
Whether you’re looking for a front-line contact centre team to answer all of your incoming calls or an overflow service on-hand to answer any calls your team can’t, we’re here to make sure you capture every opportunity.
- #1 Rated Provider
- Trusted By Hundreds of UK Businesses
- Fair Pricing & No Long Contracts
Stay in control of your bills and get a service designed around you… your callers will speak to a dedicated receptionist who will spend as much or as little time on the phone with your callers as you want, giving you complete control over your team, the service and your budget.
- Create a fantastic first impression
- Never miss a call or a business opportunity again
- Increase productivity & improve customer service
- Take the stress out of manning the phones
- Save money – costs just a fraction compared to hiring staff
- Quick & easy set up
- 30-day risk-free trial
- 100% UK based
- 24/7 service
- No long contracts – stay because you want to
How Does A Contact centre Work?
To the customer, your call handling team are just like one of your in-house staff.
1
Select the call plan that matches your needs.
2
Once you have completed your setup online or over the phone, your calls can be forward to our team of receptionists.
3
We use intelligent systems to identify your customers, and your dedicated contact centre team will greet callers with your pre-approved greeting.
4
Your receptionist can put calls through
to you or forward you the details of the call via email or SMS. The end result is seamless. To the customer, your contact centre team are just like one of your in-house staff.
Flexible, tailored contact Centre services
These are the FREE extras customers enjoy as part of their service with us
Free set up
Free 01/02/03/08 telephone number
24/7 call handling
Daily summary
Out of hours personalised voicemail
Ad-hoc outbound calls
Virtual office address
Live Chat
(inc software)
VIP customer recognition
Advanced call handling
Personalised on-hold recording
Automatically carry over unused minutes
Your Own Dedicated Account Manager
A single point of contact for your business who is there to look after you every step of the way.
Rowena Cross
CSnotepad have provided contact centre services to businesses across the UK Since 2007.
Based in Brighton (East Sussex), we provide our customers with a reliable team of receptionists who aim to help and support callers, just like one of your in-house team
As a customer you’ll receive your own personal team of virtual receptionists, able to deliver far more than a basic message taking service, taking your customers experience to the next level.
- 24/7 contact centre support
- Simple setup
- South East based service
- Instant call notification as well as a daily summary report via email
- Flexibility to change your call plan month to month
- No long contracts - stay with us because you want to, not because you have to
Select The Call Plan That Works Best For You
We provide a fantastic service at a great price, always putting our customers’ first.
What Our Customers Say
Adam
Matthew Woodall
Ian Mitchell
Thomas
Elvire
John Berry
Mike Ganson
Sharon Beds
Stuart Gibson
Adam Francis
Rob Hall
Damien Burke