Gemini House, 136-140 Old Shoreham Road, Brighton, BN3 7BD
0330 300 3991
Our core office hours are:
Monday - Friday
8.30am - 6pm
9am - 5pm
Telephone answering extended hours are 24/7
Have recently started using CSnotepad and they have been a fantastic and really helpful addition to our business providing a excellent service to our customers. Very flexible with the information we want explained and they provide detailed callback messages and daily summaries.
Very happy with the service. The email messages we receive are detailed and prompt.
I have used this service for about 2 years now and highly recommend it. I don't often have to contact them direct as their notification service is really good but every time I have I have been impressed. I run my own business and cannot afford to spend most of my time answering the phone when dealing directly with clients. This service really helped me keep existing clients happy, manage calls from potential new clients and maintain productivity.
We find CSnotepad to be a useful service. As we are a volunteer organisation we are not always available to take calls. CSnotepad helps us to be more easily contactable than just using an ansaphone but also redirects calls that are outside the area covered by our Branch. Having details of the caller's query before we call them back saves us a lot of time and allows us to determine solutions before we make that call.