Entry Call Plan

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Entry Call Plan £65 +vat

(30 minutes included free every month)

Calls are billed on a per minute basis. Call duration is calculated on a per second basis.

What's included
  • Free set up Your service will be setup completely free of charge.
  • Message quality guarantee Providing an exceptional service is our top priority. If any of the information in a message in incorrect then you won’t be charged for the call.
  • Virtual address (Brighton) Our virtual address is included free with all of our call plans.
  • 01/02/03/08 telephone number You have access to as many telephone numbers as you’d like, included free with your service.
  • Call patching Have your receptionist transfer certain calls through to specific team members or departments.
  • Out of hours personalised voicemail If you don’t want your calls answered 24/7 then calls out of hours can go to a personalised voicemail and are then emailed to you.
  • Ad-hoc outbound calls Unable to return a customer's call until later… your receptionist will gladly phone them to let them know.
  • 24/7 telephone answering Choose the hours you would like your calls answered. Standard message taking is available 24/7 365 days a year at no extra cost.
  • VIP customer recognition Intelligent call recognition software that enables us to identify key callers and follow specific instructions directly relating to them.
  • Daily summary Receive an end of day email summary detailing all of the calls taken for you that day.
  • Live Chat (inc software) Award winning live chat software for your website combined with our expert staff on-hand to chat with customers whilst they’re live on your website.
  • Advanced call handling Customer helpdesk, support ticket logging, order taking & payment processing at no extra cost.
  • Personalised on-hold recording Use professionally written, voiced and produced audio to effectively promote your business to your callers whilst being transferred or on hold.
  • Automatically carry over unused minutes Up to 10% of your call plan can be carried over to the following month.