CSnotepad Virtual Receptionists: Our Diary Management Service

Saturday, February 24th, 2018

coloured diary image

At CSnotepad we pride ourselves on offering services that go beyond simple message taking, services that really do support you and help your business grow. Our diary management service can benefit a diverse range of businesses and professionals. A few examples of industries already saving time and money by using CSnotepad to manage their diary include: solicitors, therapists, IT support, doctors, plumbers, dentists, electricians and hairdressers.

Whether you work alone and struggle to juggle your appointments with answering your phone, or a business that’s looking for a better and more cost-effective solution than hiring staff – CSnotepad can shape a service that really suits your needs.

Using CSnotepad to handle your enquiries and diary leaves you or your skilled team free to focus on the areas of your business that really need you.

You’ll have a team of customer service agents fully trained on your business who will answer your calls and appear as though members of your own in-house team. They will deal with enquiries and manage your diary through your own wed-based platform, so that you stay free to update and amend your availability at any time.

3 reasons to choose CSnotepad for your diary management…

1. Avoid the high costs associated with hiring staff. Consider the cost of advertising for the role, training, sickness and holidays, not to mention extra equipment such as a phone, desk and PC.

2. We can provide telephone handling to cover from 8:30 until 6pm, you’ll have no concerns of covering lunch hours, holidays or spells of sickness.

3. With a team of customer service advisors trained on your business, we can take multiple calls for you at the same time. You customers wont reach an engaged tone or a voicemail, improving your customer service reputation and reducing the chances of a potential customer calling a competitor when they can’t reach you.

Your team at CSnotepad can be on hand to take all of your calls, or we can just be here to support you when you need us most, acting as an overflow during your busiest times. We really do shape our service around the needs of your business, so call us today to talk to a member of our team on 01273 741400.

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Call 01273 741400 or email info@csnotepad.co.uk
Opening Hours *Telephone answering is available for customers 24/7
  • Monday 8:30am - 6:00pm
  • Tuesday 8:30am - 6:00pm
  • Wednesday 8:30am - 6:00pm
  • Thursday 8:30am - 6:00pm
  • Friday 8:30am - 6:00pm
  • Saturday 9:00am - 3:00pm
  • CSnotepad
  • Gemini House
  • 136-140 Old Shoreham Road
  • Brighton
  • East Sussex
  • BN3 7BD