CSnotepad Caller Recognition – Supporting Your Loyal Customer Base

Friday, June 30th, 2017

When we first start talking to potential customers, a common concern we hear from business owners is that they’re worried using a virtual receptionist to handle their calls will lose the familiarity that their customers have come to like and expect from their business. Rest assured that CSnotepad can maintain the personal customer service model you’ve built…

caller recognition image

Business owners are reluctant to risk their customers feeling that their calls have been dished out to a company, chipping away at the family feel of their customer service model, and alienating a loyal customer base they’ve worked so hard to build up.

At CSnotepad we’re proud to use the very best in telecommunications technology, allowing each and every one of our customers to benefit. We really pride ourselves on fitting our services to your needs and our caller recognition system means that a personal service is available to all our customers. With our caller recognition system we can build up a database of the people that regularly call your business. We’re able to recognise your repeat callers, your suppliers and your top customers. We can give them the same recognition that you would, addressing them by name and offering them the warm and personal service they’ve come to expect. Our caller recognition system means that our trained call agents will appear as a permanent and knowledgeable member of your own in-house team. Your callers will never know that they haven’t reached your business directly.

We know that being known and appreciated for repeat custom is a reason why many customers choose to stay loyal to a business. Letting us handle calls wont mean that your customers will lose the recognition they deserve – find out for yourself!


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Call 01273 741400 or email info@csnotepad.co.uk
Opening Hours *Telephone answering is available for customers 24/7
  • Monday 8:30am - 6:00pm
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  • 136-140 Old Shoreham Road
  • Brighton
  • East Sussex
  • BN3 7BD