CSNotepad

Monthly Archives: December 2011


How to Get Organised in 2012 – a CSnotepad Guide.

Saturday, December 31st, 2011

A new year means a great opportunity for making new plans for your business. But this is also the perfect time of year to organise your workplace, meaning that you really can make a fresh start in 2012.

Here’s the CSnotepad guide to getting your workplace in order:

The key to getting your workspace organised for the year ahead is to break the job down into smaller tasks. It won’t take any longer but will seem a lot less overwhelming.

Start by clearing your desktop. There’s nothing more disheartening on a Monday morning than a teetering pile of paperwork. File any important papers and recycle or shred anything that doesn’t need to be kept. Allocate folders or box files for things like receipts that have be kept to hand, (you don’t have to organise them at this stage if you’re short of time, but you will always know exactly where they are). If you don’t have any files, just use large, clearly marked envelopes.

If you already have a filing system, now is the perfect time to go through and remove anything that really doesn’t need to be kept any longer. And remember, your filing system exists to help you to do your job. Don’t be afraid to amend it to suit your business and the space available to you.

Don’t forget to clean up your computer desktop too! Remove old programs and make sure that your virus protection is up to date. Remember to do the same with your mobile phone too. Make sure that the information on both devices is backed up safely.

Take that pile of dusty business cards and put the contact details into your phone or computer. Then recycle them!

Clear out your email inbox– delete them or deal with them – and put any that need to be kept into clearly labelled folders. If you work with others, ask them to use a similar system so that electronic mail can always be easily found. And while you’re at it, unsubscribe from all those unwanted mailing lists to reduce inbox clutter next year.

Start your 2012 diary, whether paper or electronic. Remember to transfer anything you need over from last year’s diary. Get recurring appointments set up in your calendars.

Don’t forget walls and notice boards! Take down anything that’s out of date and no longer relevant.

If storage is a problem now’s the time to think about sorting out drawers and cupboards. You might find that a quick clear up frees up a lot of space and means that you don’t have to splash out on new office furniture to stay organised.

Finally, take a long hard look at old office equipment. If you’re not using it, recycle or donate it to charity.

But if after all this you still don’t have enough room, why not consider virtual office or call handling services from CSnotepad. All the benefits of an office and fully trained staff, without taking up any of the space.

Happy New Year!

Planning a Christmas Holiday With Telephone Answering Services from CSnotepad.

Friday, December 16th, 2011

In this fast paced world many businesses no longer know the luxury of closing down for a week or two at Christmas, but for those that do, it’s important to keep focused over the holiday period.

That doesn’t mean slaving over a hot Blackberry at home and refusing to switch off at all, but rather putting the right preparations in place to ensure that you can relax, knowing that business is being taken care of. Planning your Christmas break properly will help to keep your customers happy and ensure that you’re able to enjoy your own time off.

Before you leave the office for the holidays, send Christmas cards or email greetings to your clients and suppliers. Make sure that they’re all aware of your holiday opening hours and who to contact in case of emergency. If possible, post full details on your company website.

Don’t let your cashflow grind to a halt. Make sure that invoices are sent out in good time and adjust payment dates so that they don’t fall due on bank holidays if possible.

If you’re closing your office for an extended period of time, check windows, alarms and insurance, just as you would when leaving your house unattended. Don’t forget to turn the heating down. But if severe weather is expected and burst pipes may be a problem, make sure it’s warm enough. Take a note of emergency telephone numbers for maintenance engineers and bring them home with you.

If you’re worried about taking a break from publicity and marketing or sales, remember that social media is your friend, especially when you’re out of the office. It’s simple to promote your business and even respond to customer enquiries from the comfort of your sofa.

For larger organisations, it’s a simple matter to take it in turns when holiday cover is required. That way everyone gets to take a break and clients don’t miss out. But what if you’re a sole trader or small business?

The usual advice to ‘leave an out of office greeting on your answering machine’ just won’t work for you. Are you brave enough to ignore your customers and sales leads for two weeks? Your competitors might not be.

If you’re considering an extended Christmas break this year, or even just need some help with call handling while the office is running on a skeleton staff, why not consider telephone answering services from a CSnotepad virtual receptionist?

CSnotepad Christmas Opening Hours:

Please note that we’ll be closed on the following dates:

Saturday 24th December
Bank Holiday Monday 26th December
Bank Holiday Tuesday 27th December
Saturday 31st December
Bank Holiday Monday 2nd January.

How to Stay Flexible – With a Virtual Receptionist Service.

Monday, December 5th, 2011

A new report published by recruitment consultants Office Angels suggests that the normal 9-5 working day will be just a ‘distant memory’ by 2036.

The study, which looked at how current working patterns might evolve over the next twenty five years, suggests that the emergence of global worldwide markets will mean that working hours will have to change, with employees working across twenty four hour shifts to cover global time zones.

Working practices are predicted to change dramatically, with 65% of the employees surveyed believing that working hours will have to become more flexible and over half of them predicting an end to standard office hours altogether.

Three quarters thought that the number of people working from home would increase, with job sharing and multiple part time jobs becoming the the preferred option for many.

Perhaps most surprisingly, nearly half of the survey respondents predicted that working through the night would probably become the norm as the country keeps pace with emerging global market time zones. And only a third thought that this round the clock work culture would lead to increased stress, with the remainder finding that there would actually be advantages for those seeking to juggle work and family schedules.

As employees embrace flexible working patterns this means that businesses will have to change not only their internal culture, but possibly also their hours of business. After all, if your customers are working twenty four hour shift patterns, they will need to purchase goods and services from businesses that are available when they are, day or night.

Businesses of the future will have to be flexible to survive. Start planning now, with virtual receptionist services from CSnotepad.