Telephone Answering Costs
| | Pay As You Go (PAYG) | Plan 20 | Plan 50 | Plan 100 | Plan 200 | Plan 500 |
| Included free calls (email message delivery) | 0 | 20 | 50 | 100 | 200 | 500 |
| Price per call after free calls | £1.35 | £1.15 | £1.05 | 95p | 85p | 75p |
| Set Up Fee | FREE | FREE | FREE | FREE | FREE | FREE |
| SMS message delivery | +12p | +12p | +12p | +12p | +12p | +12p |
| One-off Call Credit of 20 calls | £27.00 | £0.00 | £0.00 | £0.00 | £0.00 | £0.00 |
| Monthly Subscription | £0.00
 | £22.00
| £50.00
| £90.00
| £160.00
| £350.00
|
Telephone Answering
Our telephone answering service plans are designed to offer your business a flexible and cost effective alternative to managing your incoming phone calls yourself.
Whether you are a sole trader who would like to take a days holiday without appearing ‘closed’ to your customers, a small business that needs to overflow calls at busy periods, or a large company requiring extra capacity without employing the staff yourself, we have the solution for you.
You select a monthly telephone answering service plan that matches your anticipated call volume. We guide you through configuration of your telephone setup to transfer your calls to our team of receptionists. When your calls transfer to us we use intelligent call management systems to identify your customers, and our receptionists answer with your pre approved greeting. Our receptionist will instantly forward you the details of the call via your preferred method - email or SMS. The end result is seamless. To your customer we are just another member of your own staff.
Our telephone answering plans are designed to provide flexibility to small and growing businesses. If you have a requirement for more than 1000 calls per month, call us for a bespoke quote.
Telephone answering hours are Monday - Friday: 8.30am - 6.30pm & Saturday: 9am - 5pm
Included in all the above telephone answering service plans are:
- No set up fees.
- No charge for sales cold calls or wrong numbers.
- Daily summary reports via email.
- Small team of dedicated agents for customer familiarity.
- Greeting script amendments.
- Monthly plan switches.
- Bolt on enhanced services such as Call Patching and Order Taking.
- Free out of hours voicemail. Upgrade to voicemail to email for half price - just £5.
- Free 0845/0844 or 01273 number. We can also arrange other 08 or geographic numbers, just ask.
- Only 1 month notice to cancel - stay with us because you want to, not because you have to.
Sign up now: Call 0845 199 9939 or Sign up online using the ADD buttons above.