CSnotepad offers business telephone call answering services and virtual office services designed by customers for customers. Frustrated with the levels of customer service experienced in our own daily lives, the team wanted to put together telephone call answering and virtual office services that are truly excellent. We aim to demonstrate the difference a team of enthusiastic and motivated staff can make to customer satisfaction and ultimately retention.

By identifying the logistic pitfalls encountered by businesses attempting to provide the level of customer service they would ideally like to give, the team at CSnotepad have put together a suite of virtual office services that can provide you with an edge over your competitors, at a price you can afford and with the flexibility you need.

We hope we have broken down the barriers of the faceless call centre to provide a personal, flexible and transparent service.

Join the team

We are a growing company based in Brighton and are regularly looking for dynamic individuals to join our team.

We offer a vibrant, motivating and rewarding working environment for anyone comitted to giving the best possible levels of service.

As a Call Agent you will be assigned to a small team working for your own portfolio of clients. You will be the public voice of those clients, representing them to their customers, and taking pride in offering a first class service.

If you are enthusiastic, computer literate, quick thinking, have an excellent telephone manner and a high standard of English then we look forward to hearing from you.

Send your CV to careers@csnotepad.co.uk

Testimonials

"Everything works very well. Very handy when the sun's out as I can go home early!"

Matt (Engineer) on Telephone Answering

"Thank you - this is such a good service that you can make these calls for me, because I hate it!"

Helen (Language School) On outbound credit control calls